Privacy Policy
Effective Date: May 18, 2026
This Privacy Policy explains how Boldon LLC (“Boldon,” “we,” “our,” or “us”) collects, uses, stores, protects, and shares your information when you use our applications, websites, games, software, digital platforms, and related services (collectively referred to as the “Services”).
By accessing or using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
We collect information necessary to provide, maintain, secure, and improve our Services.
1.1 Information You Provide
Contact Information
When you contact us, subscribe to newsletters, fill out forms, or communicate with us, we may collect:
- Full name
- Email address
- Phone number
- Company name
- Any additional information you voluntarily provide
Account Information
When creating an account, we may collect:
- Name
- Email address
- Username
- Phone number
- Date of birth
- Profile photo
Content and Uploads
We collect information and content you upload or create through our Services, including:
- Photos
- Videos
- Documents
- Messages
- Comments
- Posts
- Files
- Feedback
Information About Others
You may upload information relating to other individuals, such as contacts or shared content. You confirm that you have the legal right or consent necessary to share such information with us.
1.2 Information Collected Automatically
When you use our Services, we may automatically collect certain technical and usage information.
Device Information
This may include:
- Device type and model
- Operating system
- Browser type
- Language settings
- Unique device identifiers
- IP address
Usage Information
We may collect:
- Pages visited
- Features used
- Time spent on Services
- Access dates and times
- Crash reports
- Diagnostic logs
- Referral URLs
Cookies and Tracking Technologies
We may use cookies, local storage, analytics tools, and similar technologies to:
- Improve user experience
- Understand usage behavior
- Secure our Services
- Personalize content
You may disable cookies through your browser settings, although some features may not function properly.
Location Information
With your consent, we may collect approximate or precise location information using:
- GPS
- Wi-Fi access points
- Mobile networks
- IP address data
1.3 Information From Third Parties
We may receive information from:
- Business partners
- Advertising partners
- Analytics providers
- Security providers
- Publicly available sources
- Other users who interact with you through our Services
2. How We Use Your Information
We use information collected to:
- Provide and maintain Services
- Authenticate users
- Improve performance and functionality
- Personalize user experiences
- Respond to support requests
- Detect and prevent fraud or abuse
- Analyze trends and usage
- Comply with legal obligations
- Communicate updates and service notices
- Develop new products and features
3. Legal Basis for Processing
Where applicable under the Kenya Data Protection Act, 2019 and international privacy regulations, we process information based on:
- User consent
- Contractual necessity
- Legal obligations
- Legitimate business interests
- Protection of vital interests
4. Sharing of Information
We do not sell personal information.
We may share information in the following situations:
4.1 Service Providers
We may share information with trusted vendors and providers who assist us with:
- Hosting
- Analytics
- Payment processing
- Customer support
- Security services
- Cloud storage
These providers are contractually obligated to protect your information.
4.2 Other Users
Information you choose to make public may be visible to other users.
4.3 Legal Requirements
We may disclose information where required to:
- Comply with Kenyan law
- Respond to lawful government requests
- Enforce agreements
- Protect our rights and users
- Prevent fraud or security threats
4.4 Business Transfers
In the event of a merger, acquisition, restructuring, or asset transfer, information may be transferred as part of the transaction.
5. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information against:
- Unauthorized access
- Loss
- Misuse
- Disclosure
- Alteration
- Destruction
However, no method of electronic storage or internet transmission is completely secure.
6. Data Retention
We retain information only for as long as necessary to:
- Provide Services
- Meet legal obligations
- Resolve disputes
- Enforce agreements
- Maintain security records
Inactive accounts may be deleted after prolonged inactivity unless retention is legally required.
7. Your Rights
Subject to applicable laws, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion
- Restrict processing
- Object to processing
- Withdraw consent
- Request data portability
To exercise these rights, contact us using the information below.
8. Children’s Privacy
Our Services are not intended for children under 13 years of age or the minimum legal age required in their jurisdiction.
We do not knowingly collect personal information from children without parental or guardian consent.
If we become aware that such information has been collected unlawfully, we will delete it promptly.
9. Third-Party Services
Our Services may contain links or integrations to third-party websites, applications, or services.
We are not responsible for the privacy practices of third parties. Users are encouraged to review the privacy policies of external services before interacting with them.
10. International Data Transfers
Your information may be processed or stored outside Kenya where our service providers or infrastructure are located.
Where international transfers occur, we take reasonable measures to ensure adequate protection of your information.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Where significant changes are made, we will provide notice through our Services or other appropriate communication channels.
Continued use of the Services after changes become effective constitutes acceptance of the updated Privacy Policy.
12. Contact Information
If you have any questions, requests, or concerns regarding this Privacy Policy or how your information is handled, please contact:
Boldon LLC
Nairobi, Kenya
Email: privacy@boldon.co.ke
Phone: +254 725580361